Technical Support Engineers

EVIZI LLC

마감
경력사항:  1-3년
고용형태:   정규직
근무지역:  Đà Nẵng
급여: 면접 후 결정

접수마감: 2020/05/31

모집업종: 

IT·정보 기술

조회수: 30 지원자: 0 저장: 0

채용공고: Technical Support Engineers

모집요강

모집 인원: 6 명
채용분야(직종):  IT-software,IT 하드웨어·네트워크
근무부서: IT Help Desk
직급/직책: 사원
모집부문/담당업무:

Job Description

We are looking for several engineers to provide world-class support to a global mobile application company.  We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

자격요건 및 우대조건

학력: 대학4년 졸업
지원자격

Job Requirements

 

Technical Support Level 3 Engineer:

  • Good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Advanced Unix System Administration preferably Linux based.
  • Advanced knowledge of TCP/IP networking.
  • Knowledgeable of HTTP Protocols and REST API.
  • Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite. / Understanding of network monitoring tools: Zabbix, Kibana, PRTG or an equivalent system.
  • Knowledgeable of webserver Technology such as Apache, NginX, and/or Tomcat.
  • Knowledgeable load balancers such as F5 and/or HAProxy.
  • A Scripting/Programing Language such as Bash, Perl, Python, Ruby, and or Java. Prefer: Python
  • Advanced ability to troubleshoot and trace logs.
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.

Technical Support Level 2 Engineer:

  • Very good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
  • Knowledgeable of OOP, HTTP Protocols, web services and SOAP API.
  • Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
  • Strong knowledge of database technology such as SQL Server and MySQL.
  • Extensive experience in supporting application written in .NET framework, ASP.NET MVC, HTML5, JavaScript, Angular, C#, and VB6.
  • Knowledge and usage of tools such as GitHub, TeamCity and Octopus.
  • Advanced ability to troubleshoot and trace logs.
  • Strong sense of curiosity and ability to quickly & eagerly learn the inner working of .applications are musts.
  • Can work onsite if required.
  • Working time: night shift.

Technical Support Level 1 Engineer:

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge of cloud computing services such as Microsoft Azure.
  • Understanding of incident management tools such as Zoho Desk.
  • Knowledgeable of database technology including SQL Server and MySQL.
  • Knowledgeable of OOP, web services and SOAP API.
  • Knowledgeable of programming languages such as .NET, JavaScript, HTML5, Angular, C# and VB6 is a plus.
  • Working based on Shifts Transfer.
  • Can work onsite if required.
전공/학과: 생명 공학.
자격증/면허: TOEFL ,IELTS,TOEIC .
외국어 : 영어.
전문직 : 독립적으로 업무가능자,팀워크 능력자,IT 컨설턴트.
성별: 성별무관

근무조건

급여: Thoả thuận sau phỏng vấn
복리후생: 주차장 제공,사회보험,건강검진,경조사 지원.
회사주소: anang Software Park - 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang., Hải Châu, Đà Nẵng
지도보기
근무지역: Đà Nẵng
근무일: From Monday To Friday
근무시간: From Monday To Friday 8:30 AM-6:00 PM

접수기간 및 방법

접수기간: 2020/04/22 ~ 2020/05/31
접수방법: 온라인 지원
접수양식: JOBPRO 온라인 이력서

전형절차 및 제출서류

전형절차:
제출서류:

BENEFITS AND INCENTIVES:
- Opportunity to travel to client sites in the Silicon Valley and other interesting locations 
- Competitive salary 
- Annual salary review 
- 13-month salary 
- Project bonus + overtime salary 
- Five working days per week
- Social insurance contribution according to high salary
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
- Dynamic and comfortable working environment.

Opportunity to travel to client sites in the Silicon Valley and other interesting locations.

Please send resume and cover letter to careers@evizi.com explaining why you're a good match for this position.

 

담당자 연락처

담당자: Ms. BichThuy
담당부서: IT Help Desk
전화번호: 02363822288
휴대폰: 0987222583
지금 지원하세요 !
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