Technical Support Engineers

EVIZI LLC

Closed
CAREERS:  1-3 years
Employment type:   Full-time job
Working area:  Đà Nẵng
Salary: Decision after interview

End of Reception: 29/02/2020

Type of Industry: 

IT·Information Technology

Views: 11 Candidate: 0 Save: 0

Job Posting: Technical Support Engineers

RECRUITMENT GUIDELINE

Number of Recruits: 6 person
Job Category:  IT-software,IT Hardware·Network
Department: IT Help Desk
Position/Title: Staff
Recruiting Sectors/Job Descriptions:

Job Description

We are looking for several engineers to provide world-class support to a global mobile application company.  We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

Qualifications and preferential terms

Educational Background: 4 years uiversity
Apply Qualification

Job Requirements

 

Technical Support Level 3 Engineer:

  • Good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Advanced Unix System Administration preferably Linux based.
  • Advanced knowledge of TCP/IP networking.
  • Knowledgeable of HTTP Protocols and REST API.
  • Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite. / Understanding of network monitoring tools: Zabbix, Kibana, PRTG or an equivalent system.
  • Knowledgeable of webserver Technology such as Apache, NginX, and/or Tomcat.
  • Knowledgeable load balancers such as F5 and/or HAProxy.
  • A Scripting/Programing Language such as Bash, Perl, Python, Ruby, and or Java. Prefer: Python
  • Advanced ability to troubleshoot and trace logs.
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.

Technical Support Level 2 Engineer:

  • Very good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
  • Knowledgeable of OOP, HTTP Protocols, web services and SOAP API.
  • Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
  • Strong knowledge of database technology such as SQL Server and MySQL.
  • Extensive experience in supporting application written in .NET framework, ASP.NET MVC, HTML5, JavaScript, Angular, C#, and VB6.
  • Knowledge and usage of tools such as GitHub, TeamCity and Octopus.
  • Advanced ability to troubleshoot and trace logs.
  • Strong sense of curiosity and ability to quickly & eagerly learn the inner working of .applications are musts.
  • Can work onsite if required.
  • Working time: night shift.

Technical Support Level 1 Engineer:

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge of cloud computing services such as Microsoft Azure.
  • Understanding of incident management tools such as Zoho Desk.
  • Knowledgeable of database technology including SQL Server and MySQL.
  • Knowledgeable of OOP, web services and SOAP API.
  • Knowledgeable of programming languages such as .NET, JavaScript, HTML5, Angular, C# and VB6 is a plus.
  • Working based on Shifts Transfer.
  • Can work onsite if required.
Major/Department: Biotechnology.
Certificate: TOEFL ,IELTS,TOEIC .
Foreign Language : English.
Experts : Working Independently,Teamwork Experts,IT consultant.
Sex: No relation sex

Working Condition

Salary: Thoả thuận sau phỏng vấn
Welfare Benefits: Parking available,Social insurance,Health screenings,Wedding·Funeral allowances.
Company address:: anang Software Park - 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang., Hải Châu, Đà Nẵng
View Map
Working area: Đà Nẵng
Working day: From Monday To Friday
Working Time: From Monday To Friday 8:30 AM-6:00 PM

Reception Period and Method

Reception period: 06/02/2020 ~ 29/02/2020
How to Reception: Apply Online
Application Form: JOBPRO ONLINE CV

Recruitment Procedures and Required Documents

Recruitment Procedures:
Required Documents:

BENEFITS AND INCENTIVES:
- Opportunity to travel to client sites in the Silicon Valley and other interesting locations 
- Competitive salary 
- Annual salary review 
- 13-month salary 
- Project bonus + overtime salary 
- Five working days per week
- Social insurance contribution according to high salary
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
- Dynamic and comfortable working environment.

Opportunity to travel to client sites in the Silicon Valley and other interesting locations.

Please send resume and cover letter to careers@evizi.com explaining why you're a good match for this position.

 

Contact to Us

Manager: Ms. BichThuy
Department: IT Help Desk
Phone number: 02363822288
Phone number: 0987222583
Please apply now !
Technical Support Engineers Share to: