Technical Support Engineers

EVIZI LLC

Nộp hồ sơ
KINH NGHIỆM:  Trên 2 năm
Hình thức tuyển dụng:   Nhân viên chính thức
Nơi làm việc:  Đà Nẵng
Mức lương: Thoả thuận sau phỏng vấn

Hạn nộp hồ sơ: 31/07/2022

Lĩnh vực hoạt động: 

IT·Công nghệ thông tin

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Thông tin tuyển dụng: Technical Support Engineers

TUYỂN NHÂN SỰ

Số lượng tuyển: 2 người
Lĩnh vực tuyển dụng:  CNTT - Phần mềm,CNTT phần cứng-Mạng
Bộ phận: NOC
Chức vụ / Cấp bậc: Nhân viên
Mô tả công việc:

We are looking for several engineers to provide world-class support to a US based software application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the US, willing to work off-hours and have the following skills:

YÊU CẦU BẰNG CẤP VÀ ĐIỀU KIỆN ƯU TIÊN

Học vấn: Đại học
Yêu cầu công việc

Technical Support Level 3 Engineer

  • Good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Advanced Unix System Administration preferably Linux based.
  • Advanced knowledge of TCP/IP networking.
  • Knowledgeable of HTTP Protocols and REST API.
  • Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite.
  • Understanding of network monitoring tools: Zabbix, Kibana, PRTG or an equivalent system.
  • Knowledgeable of webserver Technology such as Apache, NginX, and/or Tomcat.
  • Knowledgeable load balancers such as F5 and/or HAProxy.
  • A Scripting/Programming Language such as Bash, Perl, Python, Ruby, and or Java. Prefer: Python.
  • Advanced ability to troubleshoot and trace logs.
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.

Technical Support Level 2 Engineer

  • Very good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
  • Knowledgeable of OOP, HTTP Protocols, web services and SOAP API.
  • Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
  • Strong knowledge of database technology such as SQL Server and MySQL.
  • Extensive experience in supporting application written in .NET framework, ASP.NET MVC, HTML5, JavaScript, Angular, C#, and VB6.
  • Knowledge and usage of tools such as GitHub, TeamCity and Octopus.
  • Advanced ability to troubleshoot and trace logs.
  • Strong sense of curiosity and ability to quickly & eagerly learn the inner working of applications are musts.
  • Can work onsite if required.

Technical Support Level 1 Engineer

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge of cloud computing services such as Microsoft Azure.
  • Understanding of incident management tools such as Zoho Desk.
  • Knowledgeable of database technology including SQL Server and MySQL.
  • Knowledgeable of OOP, web services and SOAP API.
  • Knowledgeable of programing languages such as .NET, JavaScript, HTML5, Angular, C# and VB6 is a plus.
  • Working based on Shifts Transfer.
  • Can work onsite if required.
  • Working time: night shift.
Chuyên ngành: Công nghệ thông tin.
Ngoại ngữ : Tiếng Anh.
Giới tính: Không yêu cầu

Điều Kiện Làm Việc

Mức lương: Thoả thuận sau phỏng vấn
Điều kiện ưu đãi: Bãi đậu xe,Bảo hiểm,Tiền thưởng,Khám sức khỏe,Phí điều trị y tế(bản thân),Trợ cấp hiếu hỷ.
Vị trí công ty: Danang Software Park - 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang., Hải Châu, Đà Nẵng
Xem bản đồ
Khu vực làm việc: Đà Nẵng
Ngày làm việc: Monday-Friday
Thời gian làm việc: Morning: 8h30-12h; Noon: 13h30-18h

THỜI HẠN VÀ PHƯƠNG THỨC TUYỂN DỤNG

Thời gian nhận hồ sơ: 22/06/2022 ~ 31/07/2022
Phương thức tuyển dụng: Nộp hồ sơ tuyển dụng online
Mẫu Áp dụng: Hồ sơ ứng viên JOBPRO

THỦ TỤC TUYỂN DỤNG VÀ TÀI LIỆU CẦN THIẾT

Thủ tục thông thường:
Giấy tờ cần nộp:

Benefits and Incentives

  • Opportunity to travel to client sites in the Silicon Valley and other interesting locations 
  • Competitive salary 
  • Annual salary review 
  • Laptop support policy
  • 13-month salary 
  • Overtime salary
  • Five working days per week
  • Social insurance contribution according to high salary
  • Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
  • Dynamic and comfortable working environment.

Please send resume and cover letter to careers@evizi.com explaining why you're a good match for this position.

 

LIÊN HỆ NGƯỜI PHỤ TRÁCH

Người phụ trách: Ms. BichThuy
Điện thoại: 02363822288
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