CAREERS: 1-3 years
Employment type: Full-time job
Working area: Đà Nẵng
Salary: Decision after interview
Job Posting: Technical Operation Support Engineers
RECRUITMENT GUIDELINE
Number of Recruits: 3 person
Job Category: IT-software,IT Hardware·Network
Department: IT Help Desk
Position/Title: Staff
Recruiting Sectors/Job Descriptions:
Job Description
We are looking for several engineers to provide world-class support to a global mobile application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.
Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:
Qualifications and preferential terms
Educational Background:
Apply Qualification
Job Requirements
Technical Operation Support Level 2 Engineer:
- Very good in English communication.
- The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
- Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
- Knowledge on LAN, WAN, VPN and other network service connections requisites.
- Ability to work on command line interface in a UNIX or Linux environment.
- Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.
- Understanding of Ticket Management tools: Zendesk, Freskdeskis a plus.
- Database: basic knowledge in Oracle, SQL.
- Working based on Shifts Transfer.
- On call possibility.
- Can work onsite if required.
Technical Operation Support Level 1 Engineer:
- Good command of English skills (speaking, reading, listening and writing) is required.
- Having knowledge of Email, Chatting, phone communication.
- Having knowledge of Excel, Word.
- Working based on Shifts Transfer, night shift (2-3 night shift/week) and day shift.
- Having knowledge of Mobile application is a plus.
Job Requirements
Technical Operation Support Level 2 Engineer:
- Very good in English communication.
- The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
- Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
- Knowledge on LAN, WAN, VPN and other network service connections requisites.
- Ability to work on command line interface in a UNIX or Linux environment.
- Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.
- Understanding of Ticket Management tools: Zendesk, Freskdeskis a plus.
- Database: basic knowledge in Oracle, SQL.
- Working based on Shifts Transfer.
- On call possibility.
- Can work onsite if required.
Technical Operation Support Level 1 Engineer:
- Good command of English skills (speaking, reading, listening and writing) is required.
- Having knowledge of Email, Chatting, phone communication.
- Having knowledge of Excel, Word.
- Working based on Shifts Transfer, night shift (2-3 night shift/week) and day shift.
- Having knowledge of Mobile application is a plus.
Major/Department: Biotechnology.
Certificate: TOEFL ,IELTS,TOEIC .
Foreign Language : English.
Experts : Working Independently,Teamwork Experts,IT consultant.
Sex: No relation sex
Working Condition
Salary: Thỏa thuận
Welfare Benefits: Parking available,Social insurance,Health screenings,Wedding·Funeral allowances.
Company address::
anang Software Park - 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang., Hải Châu, Đà Nẵng
View Map
Working area: Đà Nẵng
Working day: From Monday To Friday
Working Time: From Monday To Friday 8:30 AM-6:00 PM
Reception Period and Method
Reception period: 10/12/2018 ~ 31/12/2018
How to Reception: Apply Online
Application Form: JOBPRO ONLINE CV
Recruitment Procedures and Required Documents
Recruitment Procedures:
Required Documents:
BENEFITS AND INCENTIVES:
- Opportunity to travel to client sites in the Silicon Valley and other interesting locations
- Competitive salary
- Annual salary review
- 13-month salary
- Project bonus + overtime salary
- Five working days per week
- Social insurance contribution according to high salary
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
- Dynamic and comfortable working environment.
**Chance to work onsite and achieve so many great things such as:
- Work face to face with clients, help enhance the client facing skills and English skills.
- Accumulate onsite-offshore coordination experience.
- Receive both salary in offshore and per diem allowance in onsite and save good amount to take back home.
- Be provided with the good onsite hotel accommodation.
- Learn and understand the client business in better way as well as exposure to international market.
- Make the resume become attractive and great as the onsite work experience is mentioned.
- Get to know a new culture as well as visit several famous and beautiful tourism destinations.
Opportunity to travel to client sites in the Silicon Valley and other interesting locations.
Please send resume and cover letter to explaining why you're a good match for this position.